Privacy Policy

Effective Date: May 2026

1. Introduction

GetOutLoop ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website getoutloop.com and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website or Services.

2. Information We Collect

We collect information in the following ways:

Contact Form Information

When you submit our contact form, we collect:

  • Full name
  • Email address
  • Website URL (optional)
  • Message content
  • Services of interest

Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website URLs
  • General location (country/region level)

3. How We Use Your Information

We use your information to:

  • Respond to your inquiry in a timely manner
  • Prepare and deliver your free visibility audit
  • Send follow-up communications (with your consent)
  • Improve our services and Website
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Data Storage & Protection

Your information is securely stored in our database (Supabase) and transmitted via HTTPS encryption. We implement industry-standard security measures to protect your data from unauthorized access, alteration, and destruction.

We do not share your personal information with third parties without your explicit consent, except:

  • When required by law or legal process
  • To prevent fraud or protect our rights
  • With trusted service providers bound by confidentiality agreements

5. Your Privacy Rights

Under the Personal Data Protection Act (PDPA — Malaysia) and General Data Protection Regulation (GDPR — EU), you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data ("Right to be Forgotten")
  • Restriction: Request limitation of how we use your data
  • Data Portability: Request your data in a portable format
  • Withdraw Consent: Withdraw consent to marketing communications at any time

To exercise any of these rights, email us at hello@getoutloop.com with your request. We will respond within 30 days.

6. Cookies & Tracking

Our Website does not use cookies by default. If we implement analytics tracking in the future, we will:

  • Notify you via this Privacy Policy update
  • Provide opt-out options for non-essential tracking
  • Comply with GDPR and PDPA cookie consent requirements

7. Third-Party Links

Our Website may contain links to third-party websites (LinkedIn, social media, etc.). We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Website is intended for business professionals and is not directed to children under 13. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Your continued use of our Website constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@getoutloop.com

Website: getoutloop.com

Location: Johor Bahru, Malaysia

Last updated: May 2026